Service and Support
RH provides a complete range of services to support our partners and clients, whether they are specifiers, developers, installers, fabricators or homeowners. It is our goal to ensure that we provide the highest standards in service to match those which we achieve in the design and manufacture of our products, offering a 360o package that our customers can rely upon.
Technical and Design Support
RH offers a complete technical and design service to support our customers. Our experienced and knowledgeable team are available to offer expert advice across a range of subjects including design, performance, fabrication, installation and maintenance.
Our technical team can support your project providing design and technical advice as well as structural, thermal and wind calculations. Their expertise in the design and development of curtain walling, window and door systems, supported by qualifications in façade engineering and mechanical and structural engineering, ensure that our customers get the best advice for their project.
We have developed a range of technical information, including NBS Specifications, CAD drawings, performance and environmental data, Window Energy Ratings and BIM objects that are available to our customers to support their designs and specifications.
Our team is available online, on the phone or on-site to meet our customers’ needs and ensure the smooth specification and installation of our curtain walling, window and door systems.
Online Technical Support
Our website provides a wide range of technical information for review and download. We are also able to provide customers with a complete digital library of technical data via direct transfer or on portable digital media if required.
Sales and Customer Support
From initial enquiry to project completion and beyond, our customer and sales support team work with you to ensure the best outcome for your project. We are focussed upon delivering the best solution, service and value to meet your needs. With dedicated sales and specification managers you can be assured that you will always be able to get the answers that you need, when you need them.